Policies

Shipping Policy

We ship via FEDEX. Wine is packaged in cardboard shipping boxes. All shipping charges reflected on your total bill are for “FEDEX GROUND” rates. If you wish to expedite shipping, or if you wish alternate packaging, you will need to call the winery to make these arrangements. WE DO NOT RECOMMEND SHIPPING OVER LONG DISTANCES IN WARM MONTHS.

WE DO NOT GUARANTEE SHIPPING TIMES. (Most shipments within the state of Virginia will arrive the day after they leave the winery.) All shipments require an adult signature for receipt.

Damage and Risk of Loss: All sales are final. Loving Cup will replace any wine that is lost (i.e., bottles broken or misdirected shipments) in transit. If you discover that a bottle of our wine has cork taint, we will replace that wine if you return the bottle for our inspection. If the wine maker determines that the wine is corked, we will replace the bottle. We will NOT replace, nor refund the purchase price for, wines damaged by heat or cold during transit.


Privacy Policy

We respect your privacy. We do not sell, rent, loan or transfer any personal information regarding our visitors to any unrelated third parties. Any information you give us about yourself is held with care and will not be used in ways to which you have not consented. Information collected on our web site is collected and used by Loving Cup Vineyard & Winery only.

Cookies/Sessions

This site uses a feature of your web browser called a “session” to allow any information you enter into our forms to remain on the server until you submit the form. We do not and cannot use cookies to retrieve personal information about you from your computer. The sessions that we use are not permanent and they automatically expire when you close your browser or after a defined time period.

Security

This site uses an Equifax Secure Global eBusiness CA-1 Security Certificate on all pages where credit card information is entered into the browser. The Certificate ensures that the web site’s identity has been confirmed by a trusted third party (Equifax) and that it enables industry standard 128-bit SSL encryption to secure the information being transmitted to and from the web site’s server.

Contact Information

If you have any questions, comments, or concerns regarding this web site and our stated policy, please feel free to contact us.

LOVING CUP VINEYARD & WINERY
3340 Sutherland Road
North Garden, VA 22959
ph: 434.984.0774
info@lovingcupwine.com

Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Youtube
Consent to display content from - Youtube
Vimeo
Consent to display content from - Vimeo
Google Maps
Consent to display content from - Google